Reaching Out For Help
If you or a loved one is struggling with addiction and ready to change, we are ready to help. Your recovery and sobriety can start today with one, simple phone call. We understand how difficult it can be to reach out for help. Please know, our caring team will be here to support you every step of the way.
In our first call, the team at Jackson House will work with you to determine if we are the right fit to support you on your journey. Our team is always available, so when you decide you are ready to change call us – day or night.
What to Expect
Everyone’s journey to Jackson House Addiction Treatment & Recovery Center looks a little bit different. No matter what your path is to finding us, whether it’s a referral from your doctor, outpatient treatment provider, encouragement from a loved one, or recognizing yourself it is time to make a change, we welcome you! Our team is honored to support you through your recovery and sobriety.
All of our clients go through a short admissions process before treatment at Jackson House begins. This helps you determine if our team is the best fit to help you address your addiction. It also gives our team a chance to get to know you and start to understand how we can address your needs. Here is what you and your loved ones can expect throughout the admissions process.
First Week of Treatment
Treatment looks different for all of our clients. However, here is what you can expect to happen during your first week. You will meet with your assigned counselor and physician to discuss your treatment plan. Step by step we will help to identify and address the components that relate to your addiction. Initially, this may mean getting through detox and receiving treatment to help with your withdrawal symptoms. As you feel better, we will encourage you to participate in more aspects of treatment including individual and group therapy. You will have an opportunity to talk with others who have experienced similar challenges as you and learn coping skills from our experienced team of professionals and certified peers.
Jackson House will work with your health insurance provider to determine what kind of coverage you can receive.
If you do not have health insurance, our team is happy to speak with you about other options to cover the cost of your treatment.
We understand your finances will factor into your treatment decisions. At Jackson House, we have worked to make our program an affordable, high-quality option for people who are ready to change. Remember, the costs of not getting treatment often end up being much higher. Some of these costs may be financial, such as a lost job, but addiction will also take a toll on your relationships, increase your chance of being arrested, put your health in jeopardy, and put you at greater risk of overdosing and dying.
We accept Brand New Day, BlueCross/BlueShield, Cigna, HMC HealthWorks, Humana, MHN, MultiPlan, Sharp Health Plan, Tricare, TriWest Healthcare Alliance, United, and Zelis.
We do not accept Medicaid or Medi-Cal.
If you or someone you love is struggling with addiction
We are here to help
What to Bring
During your time with us at Jackson House, we want you to feel comfortable and safe. Please bring clothes you will be comfortable in, clothes to get outside and exercise in, toiletries you use on a regular basis, any medications you take, your insurance card and ID. If you smoke, please bring enough cigarettes to last you throughout your stay. The typical length of stay varies based upon your individualized plan and needs. You are allowed to smoke in designated areas at certain times. We place a strong emphasis on nutrition, so do not worry about packing food. Our team will take care of all of the meals and snacks.
Our program places a strong focus on community. Outside of treatment, family can often be at the center of your community, which is why we encourage them to be involved in your recovery and ongoing sobriety.
Due to COVID, we encourage virtual visits with each client. Clients are eligible for virtual visitation and phone calls 72 hours after admission.
For in-person visitation:
Please call our office at (619) 503-7680 to discuss your options.
We encourage family involvement! We make every effort to coordinate family sessions to accommodate your schedule. We will provide a virtual session using zoom or arrange a phone call to ensure involvement.